SHIPPING & RETURNS
SHIPPING POLICY
Welcome to Ask Candles' Shipping & Returns section. Here, we want to ensure that you have a delightful experience receiving your hand-made candles. Our shipping methods are carefully chosen to deliver your 100% soy candles promptly, while our packaging is designed to ensure they arrive in perfect condition. We believe in transparent and affordable shipping costs, so you can shop with confidence knowing exactly what to expect.
As candle enthusiasts ourselves, we understand the excitement of receiving a package. That's why we take pride in our packaging, ensuring that every candle is beautifully presented and ready to bring joy to your space.
RETURN & EXCHANGE POLICY
At Ask Candles, we want you to love your purchase. If for any reason you've changed your mind about a candle or are not completely satisfied, our return and exchange policy is here to make things right. We believe in making the process simple and hassle-free, giving you the confidence to explore our collection and find the perfect candle for you.
Every candle has a story, and we want to make sure it's a story you love. Our return & exchange policy is designed with your satisfaction in mind, because your experience with our candles matters to us.